are according to category of accommodation , vehicles and
others services mentioned on each tour programme.
reservation should be sent by fax, mail, or e-mail to :
TRAVEL -VIETNAM OPENTOUR
Add : 66 Hang Than St - BaDinh District , HANOI - VIETNAM
Tel : ( 84.4) 37568868 / 38364212
: ( 84.4) 37567862
: 84.9.1 3224473
: firstname.lastname@example.org / email@example.com
reservation is effective only when you already reconfirmed
it and transfer a certain deposit to SINHCAFE TRAVEL.
Confirmation [ Top]
should reconfirm your reservation and send deposit to Sinhcafe
Travel at least 10 working days before your arrival in Vietnam.
Your reservation is effective only when you have done this
Cancellation [ Top]
a client decides not to participate in the tour the deposit
will be forfeited to cover communication expenses and cancellation
you cancel 30 days before your arrival, we will refund
you the full deposit amount.
-20 days before your arrival, we will charge 50% of the
days before your arrival, we will charge the full deposit
Deposits [ Top]
Travel must receive a deposit from the client as 20% of total
tour cost at least 7 working days before the client's arrival.
Deposit should be sent by bank draft or transfer to bank account
of Sinhcafe Travel.
Payment [ Top]
After customers arrive in Vietnam the balance will be regulated
or transferred to our bank account of VietnamOpentour:
transfer of which expenses are with the load of Client/Agency
will be carried out through the above account
Liquid: only after the agreement of the two parts
Travellers'cheque: only after the agreement of the two parts; 2.5% of expenses
are with the load of Client/ Agency
For paying by credit card, please fill in the form below, fax or email to us ( this is the better way for payment)
Fax number: (+0084.4) 3756 7862 International
We would like to clarify the amount of money ... (by credit card with exchange fee:
2% for Visa/ Master card,
3% for Amex/ JCB card,
free for Domestic card)
For secure payment online through www.onepay.vn (Vietnamese secure payment system with exchange fees:
3% for Visa/ Master card,
4% for Amex/ JCB card,
1% for Domestic card).
Please fill in the form below:
Once receiving your information, we will send you a secure link for payment online.
Note: (*) means necessary information.
Insurance [ Top]
Upon request. Insurance fees is 1.5USD/day/ person, cover
with accident insurance up to 10000 USD (Ten thousands US dollars)
at Vietnam Insurance Company (BaoViet ).
Meals [ Top]
is not always included. We let you have more choices of lunch
or dinner and your total tour cost can be reduced. Generally
in remote areas you should let Sinhcafe travel take care of
your meals because it probably quite difficult for you to
arrange it on your own.
hotels: Generally these are small guest houses or minihotels:
basic room with or without A/C, private bathroom.
hotels: The predominant level of accommodation. A/C, satellite
T.V, adequate restaurant for breakfast if not lunch and dinner,
IDD line at reception, worthy of 2stars to 3 stars international
hotels: Worthy of 3stars to 5 stars international hotel.
A/C, 24 hour room service, often large rooms and good views,
choice of oriental and western cuisine, IDD lines in each
room, business centre, etc.
In some areas, especially in remote areas, there is no choice
of standard or Deluxe hotels, but sometimes there is only
Budget, and there is only guest house with basic condition.