are according to category of accommodation , vehicles and
others services mentioned on each tour programme.
reservation should be sent by fax, mail, or e-mail to :
TOURIST - VIETNAM OPENTOUR
Add : 66 Hang Than St - BaDinh District , HANOI - VIETNAM
Tel : ( 84.4) 37568868 / 38364212
: ( 84.4) 37567862
: 84.9.1 3224473
reservation is effective only when you already reconfirmed
it and transfer a certain deposit to SINHTOURIST
Confirmation [ Top]
should reconfirm your reservation and send deposit to SINHTOURIST at least 10 working days before your arrival in Vietnam.
Your reservation is effective only when you have done this
Cancellation [ Top]
a client decides not to participate in the tour the deposit
will be forfeited to cover communication expenses and cancellation
you cancel 30 days before your arrival, we will refund
you the full deposit amount.
-20 days before your arrival, we will charge 50% of the
days before your arrival, we will charge the full deposit
Deposits [ Top]
SINHTOURIST must receive a deposit from the client as 20% of total
tour cost at least 7 working days before the client's arrival.
Deposit should be sent by bank draft or transfer to bank account
of Sinhcafe Travel.
Payment [ Top]
After customers arrive in Vietnam the balance will be regulated
or transferred to our bank account
name: Asia Pacific Travel Co., ltd.
address: Add : 66 Hang Than St - BaDinh District
, HANOI - VIETNAM
Account number: 0021.370.748. 008
Stock Commercial Bank for Foreign Trade of Vietnam - Thang
Hoang Quoc Viet st, Cau Giay Dist - Ha Noi, Vietnam
code or Bank code for transfer: B F T V V N V X 0 4 9
transfer of which expenses are with the load of Client/Agency
will be carried out through the above account
Liquid: only after the agreement of the two parts
Travellers'cheque: only after the agreement of the two parts; 2.5% of expenses
are with the load of Client/ Agency
card by fax : [ form
of authorization ] in the event of payment by credit card,
3% of expenses are the responsibility of the customers who
will have to print the card of credit and fill in, then fax
it to us by the following number: (84.4)
37567862. The original copy of this filled card and
photocopies of your credit card will have to be sent to Sinh
Travel VietnamOpentour, that is regarded as the final and
legal proof of your payment with our Agency.
As of the payment of and installment or balances on behalf
of Client/ Agency, Vietnamopentour will draw up the acknowledgement
of delivery which will give to Client/ Agency before or with
the arrival of the travelers in Vietnam.
card online For
secure payment online through www.onepay.vn ( Vietnamese secure payment system with 4% bank fees) .
fill in the form below:
Once receiving your information, we will send you a secure
link for payment online.
Note: (*) means necessary information
Insurance [ Top]
Upon request. Insurance fees is 1.5USD/day/ person, cover
with accident insurance up to 10000 USD (Ten thousands US dollars)
at Vietnam Insurance Company (BaoViet ).
Meals [ Top]
is not always included. We let you have more choices of lunch
or dinner and your total tour cost can be reduced. Generally
in remote areas you should let SINHTOURIST take care of
your meals because it probably quite difficult for you to
arrange it on your own.
hotels: Generally these are small guest houses or minihotels:
basic room with or without A/C, private bathroom.
hotels: The predominant level of accommodation. A/C, satellite
T.V, adequate restaurant for breakfast if not lunch and dinner,
IDD line at reception, worthy of 2stars to 3 stars international
hotels: Worthy of 3stars to 5 stars international hotel.
A/C, 24 hour room service, often large rooms and good views,
choice of oriental and western cuisine, IDD lines in each
room, business centre, etc.
In some areas, especially in remote areas, there is no choice
of standard or Deluxe hotels, but sometimes there is only
Budget, and there is only guest house with basic condition.